Ergo (YC W25) has officially launched a new AI-powered feature designed to solve one of the biggest headaches for B2B sales teams: missing data in customer relationship management (CRM) systems.
Sales teams know their CRM is only as good as the data it holds. But in today’s fast-paced world, many crucial sales signals never make it there. Conversations in Slack often reveal pricing cues, next steps, and buying intent, yet this information is frequently lost, leaving CRMs outdated and sales teams at risk of pipeline blind spots.
Real-Time Sync for Slack Conversations
With this launch, Ergo integrates directly into Slack Connect channels, ensuring that customer signals are automatically captured and logged into the CRM. The new system promises to eliminate manual updates, close pipeline gaps, and provide real-time data accuracy.
Key features include automatic deal updates, seamless contact creation, and enriched company records. No detail is left behind, and sales professionals can finally work without the fear of losing critical information in chat threads.
“Your sales team already closes deals in Slack. Now your CRM can keep pace,” the Ergo team said in a statement.
Cutting Down Busywork for Sales Teams
By connecting natural communication channels like Slack, Zoom, and Gmail to CRM systems, Ergo transforms manual tracking into an autonomous process. According to the company, teams already using the tool reclaim more than 10 hours a week while preventing costly revenue leakage.
Early adopters such as Delve, Rho, Whop, Sully.ai, and Greptile have signed on. Leaders across these companies have praised the platform’s ability to eliminate repetitive data entry while keeping deals on track.
“Ergo takes care of the busywork so I can focus on selling and building relationships,” said Karun Kaushik, Co-founder and CEO of Delve. “It keeps everything moving without anything slipping through the cracks.”
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A Step Toward Autonomous CRM Systems
Ergo is positioning itself as more than just an add-on. Its AI engine monitors communications across multiple platforms—email, phone, Slack, and video calls—and converts them into CRM-ready records and insights. The system even suggests proactive follow-ups and tracks deal stages without requiring extra clicks.
This development reflects a growing shift in sales operations, where automation and AI are increasingly necessary to keep up with the fast-moving pace of customer interactions. By cutting out manual updates, sales teams can focus more on building client relationships and closing deals.
Early Access and YC-Backed Playbook
Revenue teams interested in joining early can gain access now. Alongside the rollout, Ergo is offering an internal playbook highlighting strategies used by Y Combinator–backed startups that have found success selling directly within Slack.
For more details or to request early access, companies can visit the official website at joinergo.com.
With this launch, Ergo is positioning itself not just as another sales tool but as a critical partner in helping teams eliminate blind spots, improve productivity, and ensure that every opportunity counts.
